Frequently Asked
Questions (FAQ)

Welcome to our FAQ page. Here you'll find clear, helpful answers 
about Tapwise NFC cards, Tapology software, setup, compatibility, 
and everything in between.

Getting Started

What is Tapwise and how does it work?

Tapwise is a smart business card platform powered by NFC technology. It lets you instantly share information, such as contact details or review links, by simply tapping the card against a smartphone. Every Tapwise card is powered by the Tapology dashboard, where you can manage and customize your digital content in real time.

What can I use a Tapwise card for?

You can use Tapwise cards to:

  • Share your digital business card
  • Collect Google reviews from customers
  • Promote your social media profiles
  • Link to websites, menus, booking forms, and more

It's a powerful tool for business owners, freelancers, marketers, and anyone who wants to make a great first impression.

What types of Tapwise smart cards are available?

We offer three main card types:

  • Review Card – Encourage customers to leave reviews with a single tap
  • VCard – Share your full contact profile and social media links
  • Custom Cards – Available in PVC, metal, or bamboo, with your brand design

Customization & Setup

How do I customize my Tapwise card?

After purchase, you’ll get access to the Tapology platform where you can:

  • Upload your logo and contact details
  • Add social media links and website URLs
  • Set up a personalized bio link or review landing page
  • Update or change content any timeno - reprinting needed

Can I update my Tapwise card after it’s printed?

Yes! Your physical card never changes, but the content linked to it can be updated anytime through your Tapology dashboard. It’s one of the main advantages of using dynamic NFC cards.

Compatibility & Technology

Do Tapwise cards work with all smartphones?

Most modern smartphones (iPhone and Android) support NFC tap technology. For older phones or unsupported models, your card also comes with a printed QR code, so anyone can still access your link.

 Do I need to download an app to use Tapwise?

No app is required. Tapwise cards are completely app-free and browser-based. Just tap or scan the card with a smartphone and the content opens instantly.

What if someone’s phone doesn’t have NFC?

If a device doesn't support NFC, they can simply scan the QR code printed on the back of your card. It provides the exact same access to your profile or review page.

Analytics & Marketing Features

What kind of analytics does Tapwise offer?

Your Tapwise dashboard provides real-time insights like:

  • Number of taps and QR scans
  • Visitor locations and device types
  • Link click-through rates
  • Source tracking via UTM parameters

Can I use tracking pixels or retargeting ads?

Yes! With Tapwise’s built-in marketing pixel feature, you can add pixels from platforms like Facebook or TikTok and retarget visitors with digital ads. Perfect for enhancing your ad campaigns and reaching engaged users.

Orders & Support

How can I order a Tapwise NFC card?

You can browse and purchase your card directly from our online store. Choose your preferred style, customize it, and we’ll ship it to you ready to go.

What if I need help setting up my card?

We’ve got you covered. You can:

  • Visit our Tutorials
  • Contact our team via the Contact Us page
  • Reach out via email or live chat for fast, friendly support

Do you offer bulk or business orders?

Yes! We support bulk orders for teams, agencies, and enterprises. Contact us for volume pricing and custom solutions.

Why Tapwise?

Why should I choose Tapwise over other smart business cards?

  • Fully customizable & brandable
  • App-free experience
  • Built-in analytics and marketing tools
  • NFC + QR code access
  • Made with premium materials
  • Backed by Tapology, a powerful digital dashboard

 Is Tapwise eco-friendly?

Yes! We offer bamboo card options for customers looking for sustainable, plastic-free alternatives.